What is Virtual Assistance?

Quite simply, we offer all the benefits of a secretary - without hiring one!

Perhaps you own a business and your assistant is on vacation, or you simply don't have the need or the budget for a full time administrative assistant. A wonderful aspect of using our service is that you only pay for the task that is done - We increase your profit margins by lowering your employee costs.

With Berwind Business Solutions you can:

  • Spend less of your time on routine tasks
  • Capture more new opportunities
  • Improve your cash flow
  • Retain more of your customers
  • Get the vital support your business needs
  • Get peace of mind

Frequently asked questions:

What is a Virtual Assistant?
Virtual Assistants offer administrative support to a wide variety of business people and individuals. You can use our services on an "as needed basis", eliminating the burden of paying a full time secretary. A Virtual Assistant can step in to provide high quality professional support - for a fraction of the price. We work remotely from our own office, saving you many costs associated with hiring an "in house" employee. With just an email, fax or phone call, all of your administrative work can be done with no stress or overhead costs. Imagine being ahead of schedule - all the time. What would this mean to your business, your customers, and your stress levels?

What are the benefits?
Berwind Business Solutions can provide reliable, professional help so you can focus on the core aspects of your business or personal life. Our services can be tailored to your needs - we can fill in for a vacationing employee or help meet the demands of a growing business on an "as-needed" basis and help you stay ahead of the game and ahead of your competitors. You will usually find that -- although the Virtual Assistant may work at a considerable distance from your office, he/she is just as accessible as the person "down the hall" and is often even more familiar with how your business runs.

What do you do?
We provide a wide range of services including Typing, Book-Keeping, Secretarial/Administrative, Telephone Service, Data Entry, Executive Assistance. We specialise in CV/Resume Preparation. We provide fast, professional, and confidential work at very reasonable rates.

Do you always work virtually?
In some cases, we will work in the client's local office. However, most of our work is done virtually and delivered online.

Why should I give you my project?
Our time is 100% productive. With employees you pay for down time, lunch & coffee breaks, and for time spent socializing. You don't have to provide space, equipment, a guarantee of hours, or benefits. You don't have the employee hassles, or pay employment taxes or additional insurance. With us, you only pay for time spent working.

How do I get the work to you?
We put you firmly in control. You pass the tasks to us either by dropping off projects, sending them via email, courier, fax, post or even text. In some cases we can pick up the projects from you.

My business is specialist; will you be able to help?
We work with a wide range of businesses, some more unusual or specialist than others. Because we deal with a strictly limited number of clients we're able to build up our knowledge about what you do and how you work.

What does it cost?
Our rates are very reasonable and are based on your individual requirements, depending on type and length of project. Please contact us to discuss your particular needs.

Still unsure? Here are some more reasons why Berwind Business Solutions can work for you -

  • No overhead costs, office space, insurance, employee parking, etc.
  • No hiring expenses, such as advertising and interviewing.
  • No costly employee Benefits Package to pay (pension plans, maternity benefits, medical insurance, etc.)
  • No payroll taxes
  • No "office hours". We work 7 days a week so we are here when YOU need us!
  • No overtime. You only pay for the time we work
  • No need to pay for downtime. Lunch breaks, coffee breaks, employee chit-chat and idle time.
  • No need to worry about finding cover for holidays or sick days
  • Don't worry if your employee is running late - we are already in our home office ready to work for you!
  • No equipment costs as we use our own.
  • No need to invest in expensive equipment and programs or employee training.
  • No guilt for not being able to give employees enough hours when things are slow.
  • No management or personnel issues - no employee appraisals or personality conflicts.
  • It is estimated that there are as many as 35,000 Virtual Assistants worldwide.

Convenient, efficient and reliable assistance where and when you need it.